CRM for local Government
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CRM Solutions For Local Government

Posted at h in Local Govt CRM Solutions by
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CRM for local Government, typically any local authority will have any number of systems all catering for specific needs of the department. CRM requires a slightly different approach.

The numbers are vital of course, we need to demonstrate best practice, best pricing and be transparent but what happened to best delivery of service?

CRM for local Government allows your staff to know a lot more about the person and how the service is best delivered, tracks the important elements of a relationship even though it may at time be a financial one it is also possible to make it feel personal.

Critical Event management
Before a condition such as a critical event or date falls due the system can start to ensure appropriate levels of engagement are taking place across the team and supporting departments. Each department are alerted to the objectives for the person and the ideal outcome for the Authority, an audit trail ensures accountability is preserved whilst not getting in the way of being professional and caring.

Examples of Sectors we have experience with
Local education with a County Council to ensure young and disadvantaged people are not allowed to fall under the benefit radar. By using the resources effectively many are brought back to full time gainful employment and continue to contribute to society.

Care in the community to ensure relatives and professional care providers have absolute transparency for those in care.

Further examples of our work can be found here and we welcome the opportunity to discuss your requirements in more detail. Please call us on 020 8099 3032

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