The term Business Intelligence (BI) represents the tools and systems that play a key role in the strategic planning process of the company.

These CRM systems allow a company to gather, store, access and analyze data to aid in decision-making.

A CRM Dashboard generally gives you “at a glance” a snapshot of your company in one place.

The CRM dashboard can illustrate business intelligence in the areas of customer engagement, support, Profiling, Pipeline, profitability, statistical analysis, inventory and distribution analysis. WiredContact business intelligence CRM Dashboard lets you drill down to any level so you have complete visibility.

Companies collect a large amount of data from their business operations. In order to keep track of that information a business might use a wide range of software programs, such as Excel, Access, accounting systems and different database applications for various departments throughout their organization. WiredContact CRM enables businesses to collate all that information in one central location, making businesses more efficient and employees more productive.

Using multiple software programs makes it difficult to retrieve information in a timely manner and to perform analysis of the data

A CRM Dashboard deliver results that empower your team and improve margins and performance.