Hosted customisable CRM systems are Flexible for Companies who have outgrown “off the shelf” CRM systems.

We offer industrial strength hosted CRM solutions across a broad spectrum since 1996. Our Hosted CRM systems have a security model second to none. The flexible architecture allows fast deployment of bespoke solutions with absolute control over work flow and departmental procedures.

We can have you up and running in 24 hours or less

Our flexible CRM solutions quickly adapt to your working practices. UK based support in English

Have the CRM system you deserve setup today – call for a demo now

Sector Experience

Hosted CRM for Sales

Find more Clients and close more deals. Our CRM solutions expose more opportunities and clarify the pipeline. We help you forecast sales activity, track customer engagement, and automate procedures where practical. We help you achieve a shorter sales cycle, higher close rates, and improved customer retention.

• Accurate reporting
• Automated reporting
• Privacy to teams, regions and products
• Social Media tools
• Links to existing data sources

Hosted CRM for Financial Services

Reduce the time needed to process and administer new clients. Ensure compliance based on permissions / qualifications and teams. Deliver consistent high service levels with well defined work-flow you remain mindful of competition and regulatory requirements.

• Visibility of data from multiple databases
• Quickly respond to compliance and regulation
• Automated reporting

Hosted CRM for Facilities Management

WiredContacts` Facility management CRM is used by SSAIB and NACOSS registered companies to manage installations, support, marketing, engineer deployment and reporting. In use by Accommodation providers to ensure maintenance is kept up to date.

Popular because it costs less than other Facility management CRM solutions and for the flexibility which allows Companies to alter and adapt to their own preferences.

• Browser based
• Automated Reporting
• Self service Portal for Clients
• Self service Portal for Engineers
• Audit trails
• Mobile device access
• Extremely customisable
• Appointment reminders

Hosted CRM for Marketing

Effective campaign management, control over budgets and highly targeted campaigns across multiple systems & platforms. Drive home sales and service revenues with ease. Enforce work-flow and sales procedures whilst maintaining consistent branding.

• Track clicks and reads on emails
• Identify up-sell and cross-sell
• Automated self service
• Works with Constant Contact
• Appointment Management
• Automated follow ups
• Customisable CRM for follow ups

Hosted CRM for Manufacturing

WiredContact Enterprise helps manufacturers to make rapid, accurate decisions using real-time data from a variety of operational databases. Improve engagement with suppliers and customers to achieve lower stock levels. Automated SMS and emails keep everyone better informed. Website Integration is available.

• Call Centre modules
• Automated two way SMS messaging
• Stock Management solutions
• Flexible configuration
• Supplier and Client Portals

Small Business CRM systems

Small Business CRM is not just for a small business. Within every large business are many smaller units. Each team may want to see only specific records such as the new enquiries in the case of the sales team. New business will want to see those records who have recently taken on a product or service and your support team may need to see all contact records who are on a support agreement.

• Bespoke look and feel per team
• Business rules ensure correct procedures
• Automated departmental reports
• Adaptive to team / user needs
• Adaptive to product / service needs

Hosted CRM for Housing Associations

At a glance views for each department with a Mobile self service Portal for the more engaged clients.

Maintenance, Repairs, Reports

WiredContact Online CRM systems are often used to collate data from various systems to avoid silos of data around the Company thus ensuring every department has visibility of important issues related to a client mindful of sensitive data issues.

• Maintenance
• Statutory Notices
• Reminders
• Work-flow
• Automated follow ups based on critical dates

Hosted CRM for Customer Service

Flexible Client and job management systems for service teams to drive efficiency and improve customer service levels and improved retention.

• Case Management
• Library of resources
• Self service options
• Audit trails
• Automated reports
• Automated updates
• Escalation and case management
• Extremely customisable

Hosted CRM for Local Government

Outbound services benefit from WiredContact CRM when used to used to reliably deliver high standards of service. Your systems will comply with strict data standards. Our CRM solutions are used with vulnerable people, DBS (formerly CRB) processing. Adult education and various customer facing teams.

• Compliance
• Security of data
• Self service options
• Audit trails
• Escalation and case management

Online CRM for Further Education

WiredContact Enterprise CRM collates silos of data providing increased visibility to the team of all activities.

FE establishments and training providers need effective and simple visibility of commercial relationships with local businesses, apprenticeship schemes and student placements.

WiredContact Enterprise CRM is flexible enough to work with data from EBS, QL, and many other systems to improve data handling and improve student and course management.

• Secure access
• DBS (formerly CRB) checking
• Automated follow ups based on critical dates