Self hosted CRM is for mature users of “off the shelf” CRM systems.

CRM has become a standard in house solution seen by most as mission critical to the success of any business.

The benefit of a self hosted CRM solution may initially be that you can manage the entire installation process, work-flow, departmental and user experience. The same is true if it is cloud hosted, you can also integrate the self hosted CRM system with your own internal databases regardless of location providing access can be achieved through your firewalls. Assuming you already have the in house skills and resources to manage a self hosted CRM software solution without the need for external assistance, this is sometimes called On-Premise self Hosted CRM then you may be able to take advantage of perhaps the lowest costs of ownership for any UK self hosted CRM solution.

Some Companies seeking the self hosted CRM option on their own servers also elect to move their own servers to our hosting facilities to ensure faster delivery times. You still have the benefits of a self hosted CRM system but you now have server access.

WiredContact as a self hosted CRM system is quick and simple to set-up and runs on standard Windows Servers. We can help with the installation and support or integration with your existing systems as needed.

Of Course we have experience of converting most existing databases to WiredContact without loss of data, popular migrations include all version of ACT! – Goldmine – MS Access – SalesLogix and a wide variety of other systems.

The speed of the processor on your web server and database server are key factors in determining the performance of any On-Premise self Hosted CRM solution. The specifications of your servers depend upon the size of your database, number of users and other applications installed on the machine. Multiple web servers can be running WiredContact to access one centralised database.

Database Types The majority of our customers utilize Microsoft SQL Server Express for their database engine. WiredContact supports all Microsoft relational database types, including:

Deployment process

Initial Meeting

Look at and understand your business procedures, understand your current issues and objectives. It is helpful to speak with a variety of users to ensure your team support the process. It is wise to retain the features that are working well and staff like to use. Understand where time can be saved and costs reduced whilst looking for opportunities to better support your existing procedures. A more descriptive document will be prepared to support each stage.

Training of Users

Allow at least 1 hour per team member. Delivered as needed in short sessions without travel costs using WebMeetings enabling on the job learning.

Initial Development

Install and customise as needed, we invite your team to be shown how to adapt the installation. If preferred we can hand over control to your team or our engineers can be retained to manage the installation. During this phase you will better understand the strengths and opportunities presented by your new Hosted CRM systems.

Training of your Administrators

This varies from site to site and depends on available skill-sets. Allow at least two hours to ensure you have absolute control over the system.

Initial Deployment

Work with your users to ensure all users have exactly what they require in terms of ability to input and that required outputs are readily available. As users are signed off so departmental needs are addressed. On the job alterations can be deployed quickly making it simple to engaged with user demands mindful of corporate objectives.

Updates

WiredContact are the only company to offer the latest version for only £25 per named user per annum this low cost leads to high retention and satisfaction levels. Upgrades are non-intrusive and can usually be applied without downtime.