You run a team of two people or two hundred branches ? WiredContact can help drive revenue.

Identify the needs of all departments

Most companies have a clear vision of how to engage with clients and process orders and want a system to support how they work. Simplicity rules WiredContact works your way from day one.

Create and implement a plan for change

Once the work flow and reporting is understood we design screens for each department. Existing data can usually be imported or integrated. Check the system works and plan some training.

See at a glance every detail of every deal

You decide the fields you want to capture and the content of the drop downs and the layouts you need.

Every quotation becomes a reportable sales opportunity tracked by date, account manager, branch, make or model

You set up the products and the rates you charge, in fact you get to control everything.

Comprehensive and flexible reports, even export every field if needed

It’s easy to see top performers with WiredContact.

Set-up the database

Conditional drop downs are a feature of the industry; it’s a Ford so what are the Ford options? Mobile access is standard with WiredContact. If you already have other databases then perhaps they can be integrated. A Self service portal for customers could allow them to enter mileage when they wanted using their mobile phones or to book a service.

Renewals and maintenance options can be prepared within the system and seamlessly released to Sage accounts without additional data entry. Until the deal is closed, the quotations are treated as sales opportunities.

Flexible permissions

Sales people can be restricted to their own records, and if needed see although not edit the other sales peoples opportunities. Managers are able to see and edit everything except the history which no one could edit except Directors. To enforce work-flow, sales people see live cases and those up for renewal where they were authorised; accounts see live cases; delivery teams see arrivals and departures. It’s up to you.

Control and Partnerships

After settling in the new system we hand over control to the “in house technical team”, occasionally we get involved with support or development where needed and we can manage the whole system if preferred.